Terms of sale

Last updated 2026-11-14.

Who you are buying from

Small Business Consulting (sb-consulting.co.za) is a trading name of Small Business Consulting (Pty) Ltd, a private company registered in South Africa, registration number TBC. Director: Cosmas Mukubvu. Physical and postal address: TBC. Email info@sb-consulting.co.za, phone +27 68 273 4290. These details are given under section 43 of the Electronic Communications and Transactions Act 25 of 2002.

Prices and payment

Prices are in South African rand and include all charges you will pay us. Payment is processed by Paystack; we never see or store your card number. An order is accepted when your payment succeeds and you receive our confirmation email.

What you get

We provide company registration, compliance filing and related services with the Companies and Intellectual Property Commission (CIPC) and SARS, plus business email and hosting. Each service page lists what is included and what you need to provide. Turnaround times are estimates: CIPC and SARS set their own pace, and we cannot speed them up. We start work once your payment and the documents we ask for are in. You are responsible for the accuracy of the information and documents you give us.

Cooling-off and returns

See Returns and refunds. Nothing in these terms limits your rights under the Consumer Protection Act 68 of 2008 or the ECT Act.

Accounts

Your client portal shows every application, its progress, your uploads and the documents we deliver. Keep your email account secure; sign-in links are sent there. Business email plans renew monthly until you cancel them from the portal.

Liability

We take reasonable care with every filing. We are not liable for indirect losses, except where the law does not allow this to be excluded.

Complaints

Email info@sb-consulting.co.za; we answer within 2 business days. If we cannot resolve it, you may contact the National Consumer Commission or the Consumer Goods and Services Ombud.

Law

South African law applies.