Privacy policy

Last updated 2026-11-14. This policy follows the Protection of Personal Information Act 4 of 2013 (POPIA).

Responsible party: Small Business Consulting (Pty) Ltd t/a Small Business Consulting, TBC. Information officer: Cosmas Mukubvu, info@sb-consulting.co.za.

What we collect and why

Information	Why	Kept for
Name and email	To deliver your order, send receipts and sign-in links	As long as you have an account, then 5 years for tax records
Order and payment status	Accounting and support	5 years (tax law)
Messages to support	To help you	2 years
Anonymous site statistics	To improve the site (Umami, no cookies, no personal data)	2 years

Card details go straight to Paystack and are never stored by us.

Marketing

We only send marketing email if you opt in, and every email has an unsubscribe link (POPIA section 69).

Who we share with

Paystack (payments), our email provider (sending mail), our hosting provider. Each is bound to protect your information. We never sell it.

Your rights

You may ask what we hold about you, ask us to correct or delete it, or object to processing: email info@sb-consulting.co.za. You may also complain to the Information Regulator (inforegulator.org.za).